Privacy Policy

What we collect

Account details (name, email, phone), organization details, the pursuit or contract data you enter during intake, and the documents you upload for a specific case. Depending on the assessment, those documents include solicitations, PWS and wage determinations before award, and after award the contract, modifications, and operational evidence such as staffing and labor-hour records, payroll cost detail, and invoice or payment records.

What we ask you not to send

Do not upload Social Security numbers, bank login credentials, card information, or unrelated tax records.

How documents are stored

All uploads, pre-award and post-award alike, are stored in a private storage bucket. They are not publicly readable. Access is limited to authenticated members of the organization that owns the case and to authorized Bidurance staff supporting the assessment.

How we use your data

Solely to perform the assessment engagement you purchased, to support your account, and to meet legal obligations. We do not sell your data.

AI processing

As necessary to perform an assessment, relevant portions of the information and documents you provide may be processed using third-party AI service providers, currently OpenAI and Google Gemini. This processing is solely for providing the purchased Bidurance service. It does not change our statement that Bidurance does not sell your data.

Retention

Case data and documents are retained for the duration of your engagement and a reasonable period thereafter for record-keeping. You may request deletion of your case documents.

Contact

For privacy requests, email support@bidurance.com or call 931-444-6066.